Terms & Conditions

These Membership Terms & Conditions (“Terms”) apply to all podcast studio memberships and use of facilities. By purchasing a membership, you agree to comply with these Terms and the Code of Conduct outlined below.

Membership Cancellation & Pausing

Cancellation

• Memberships may be cancelled at any time with one month’s notice.

• Notice must be submitted prior to the next billing cycle to avoid further charges.
  
  Pausing Membership
  
  

• Memberships may be paused at any time.
• A minimum of 3 working days’ notice is required before the next scheduled payment date.
• No refunds will be issued for partial billing periods.
  
  Platinum Membership Rollover
  
  

• Unused studio hours may roll over for a maximum of one month.
• Upon cancellation or pausing, any remaining rollover credits must be used within one month.
• Any unused credits after this period will expire and cannot be reinstated.
  
  

General Studio Use

• Studio time is subject to availability and advance booking.
• Late arrivals will result in reduced session time.
• Studio sessions that overrun may incur additional charges.
  
  

Communal Workspace & Garden Access

• Access to the communal workspace and garden is subject to availability.
• Workspace use must be requested and booked in advance.
• To request access, please email: bookings@westdigital.co.uk
• Workspace access is intended for light working, collaboration, and downtime between sessions.

Code of Conduct

(Studios & Communal Workspace)

To ensure a safe, respectful, and productive environment for all members, guests, and staff, the following Code of Conduct applies at all times.

1. Respect & Professional Behaviour

• Treat staff, members, and guests with courtesy and respect at all times.
• Harassment, discrimination, abusive language, or threatening behaviour will not be tolerated.
• Any behaviour that makes others feel uncomfortable or unsafe may result in immediate suspension or termination of membership.

   

  2. Studio Etiquette

• Follow all studio guidelines and engineer instructions.
• Do not adjust equipment or settings unless authorised.
• Leave studios tidy and ready for the next session.

   

  3. Communal Workspace Etiquette

• Keep noise to a reasonable level; take calls in designated areas where possible.
• Respect shared seating and resources.
• Clean up after yourself, including dishes and work surfaces.
• The workspace is not intended for large meetings without prior approval.

   

  4. Guests

• Members are responsible for the conduct of any guests they bring into the space.
• Guests must comply with all Terms and the Code of Conduct.
• Management reserves the right to limit guest access if misuse occurs.

   

  5. Health, Safety & Security

• Follow all health and safety instructions and signage.
• Do not block walkways, exits, or emergency equipment.
• Report any accidents, damage, or hazards to staff immediately.
• Personal belongings are left at your own risk.

   

  6. Damage & Liability

• Members are responsible for any damage caused by themselves or their guests.
• Repair or replacement costs may be charged where damage occurs due to misuse or negligence.

   

  7. Enforcement

• Breaches of this Code may result in:

Warnings
Temporary suspension
Immediate termination of membership without refund, in serious cases

A link to the facility Terms and Conditions can be found Here.